AI implementation can be complex, but real-world AI implementation case studies can help businesses forecast outcomes by showing proven use cases and tangible results. To illustrate the value of AI implementations, give concrete examples of potential use cases, and showcase these results, we have summarized and compiled some AI implementation case studies:
- HR Automation
- Large Volume Email Processing Automation
- AR/AI Image Processing
- Visa Application Processing
- CAD Extraction and Reports Generation
We hope these case studies provide some much-needed clarity and demonstrate some useful functions that AI could provide for you and your business.
AI Implementation Case Study #1: HR Automation
7T developed SimplifiedHR, a mobile-friendly AI HR software platform that delivers multimodal machine learning-powered artificial intelligence technology to generate important HR analytics and insights. This includes employee retention data, “fires and hires” info, and employee satisfaction scores, amongst other data.
The Challenge
SimplifiedHR was developed to replace the annual reviews that were previously in place. While insightful, these yearly HR reviews only represented a single data point, which limited their usefulness. This meant that an organization would need to wait the better part of a year to obtain crucial data after making changes to HR operations following an annual review.
The Solution
SimplifiedHR replaced annual reviews, providing continuous and multifaceted data, actionable insights, KPIs, charts, and analytics, including employee satisfaction and more dynamic performance metrics. These were then compiled and summarized with the “MAGIC Scoring” system to assess an organization’s overall health.
These more dynamic metrics allowed businesses to identify:
- How many employees are rising stars on the move
- How many employees are in good standing
- Which employees are underperforming
- How many employees need attention because they’re being overpaid or underpaid
- Who has a negative view of the company
Company leaders and managers also have the ability to download a variety of reports, giving them the data and insights they need to grow the business in a positive, productive manner. Some of these reports are more focused, such as data related to DEI and the impact of ongoing education initiatives.
The Results
The Encompass Group was empowered thanks to all of the useful data contained within the SimplifiedHR web portal interface. This data, collected from an organization’s human resources systems, can easily be interpreted and summarized for clients, providing a comprehensive view with multiple data points on an organization’s HR health. Each client is given their own data silo and that information is displayed within a private client portal. It’s the information an organization needs to make data-driven decisions in a highly-competitive business world.
Read more about the development of SimplifiedHR
AI Implementation Case Study #2: Email Processing Automation
A multimillion-dollar healthcare technology company needed a faster way to process emails for their health insurance arbitration clients. They reached out to 7T in search of a solution that could drastically reduce the time needed for email processing, in hopes it could allow them to scale and help more providers.
The Challenge
Most of the company’s client communications are done via email, and they were handling 40,000-60,000 emails every month, which required them to staff a large team just for processing and managing them. This slowed the company’s ability to respond to clients, and increased their costs to a point that made scaling nearly impossible.
The Solution
7T created an AI email processing platform that automated nearly all of their email processing operations. The platform included the following transformative features:
- AI-Powered Email Ingestion Engine: 7T developed an AI engine to automate email processing, including reading, drafting replies, and initiating workflows.
- Significant Automation: The AI platform efficiently processes approximately 95% of incoming emails.
- Enhanced Efficiency and Scalability: The company has drastically improved its operational efficiency and can now scale to handle over 400,000 emails monthly with its existing team.
The Results
As a result of this total transformation of their email processing operations, the company can now handle 400,000 monthly emails and beyond without hiring a single additional staff member. By empowering their current team, they can now scale freely, allowing their growth to actually improve their profit margins.
Learn more about our custom development services
AI Implementation Case Study #3: AR/AI Image Processing
Rebel Athletic approached 7T seeking to develop a clothes-fitting mobile app called Fit Freedom that would take accurate body measurements, streamline ordering, and reduce returns/exchanges. The Fit Freedom garment fitting app is revolutionizing the way athletes shop for athletic wear and custom uniforms through augmented reality(AR).
The Challenge
The core challenge was to reliably obtain precise body measurements using only a smartphone camera. These measurements needed to be accurate enough to make quality size recommendations for both premade and custom apparel.
The Solution
The Fit Freedom app leveraged AI and AR to create a virtual fitting room experience with measurements accurate to half an inch. These proved more than precise enough to provide size recommendations and even fulfill orders of custom apparel, like cheer uniforms, without any need for costly alterations after delivery.
The following features made the Fit Freedom App extraordinarily valuable to customers:
- User-Friendly Interface: The Fit Freedom mobile app allows users to take accurate body measurements in minutes through its easy-to-use user interface. Users simply point the phone’s camera at the subject and center a star within a box that hovers over the subject’s body.
- Revolutionary Technology: The Fit Freedom app utilizes the phone’s camera, depth sensors, and other features to scan individuals and produce precise body measurements. Between scans, users can adjust where measurements are taken on the chest, waist, hips, arms, and legs to ensure proper fit for their final order.
- Easy Ordering: Through Fit Freedom, cheerleading coaches and sales reps can easily scan multiple teams and place orders for each. Orders can be comprised of multiple uniform designs and colors, which can be customized directly inside the app.
The Results
Rebel Athletic was able to save costs on returns and exchanges, improve the efficiency of the purchasing process for their customers, and drastically increase customer satisfaction.
Read more about our work with Rebel Athletic
AI Implementation Case Study #4: Visa Application Processing
OnLineVisas.com wanted a visa processing automation solution to improve the efficiency of their operation. With a diverse and varied lineup of questions on different visa forms, they needed solutions that could adapt to individual use cases and ensure all of the proper forms were filled out and the necessary information was extracted from customer passports.
The Challenge
Visa application forms are dynamic, and there was a constant addition and removal of questions on the different forms that our client’s customers would need to fill out. In addition, passport data extraction took a significant amount of time, presenting a unique automation opportunity that could add tremendous value for users.
The Solution
We developed an AI implementation leveraging multimodal machine learning (ML) to automate diverse visa applications and passport data extraction. The following features provided the framework necessary to accomplish this with a high standard of accuracy without adding unnecessary complexity:
- Multimodal Learning: A machine learning model that could extract and read data from multiple distinct sources was necessary to handle the different document types used for visa applications, passport scans, and any other relevant documentation.
- Dynamic Deep-Learning Model: Dynamic deep-learning was necessary to allow the software to adapt to ever-changing visa applications and ensure all necessary questions are answered properly.
- Robust Passport Information Extraction: The system was designed to successfully extract information from more than 200 different passport types, showcasing its adaptability and comprehensive data handling capabilities.
The Results
In the end, our client was left with a purpose-driven automation for their core business operation–visa application processing–improving efficiency for their customers and their bottom line.
Learn more about our AI capabilities
Replicate the success of these AI solutions with 7T
At 7T, we’re guided by our core philosophy of “Business First, Technology Follows.” As such, the 7T development team works with company leaders who are seeking to solve problems and drive ROI through Digital Transformation and innovative technologies like AI. We have extensive experience in AI implementations of all shapes and sizes, and we can offer consultation and ground-up development services for clients looking to optimize AI solutions.
7T has offices in Dallas and Houston, but our clientele spans the globe. If you’re ready to discuss any of these AI implementation case studies, contact 7t today.
