A third-party research team recently ranked the top Digital Transformation companies in the U.S. Using an initial pool of ~40 companies, the list was narrowed down to those scoring 80% or higher using a proprietary algorithm consisting of four ranking criteria.
• Average Customer Reviews (40%): High customer satisfaction is an indicator of campaign success and positive professional interactions. As a result, this factor carries the most weight in the algorithm and is compiled based upon on-site and off-site review sources.
• Leadership Experience Score (25%): This score rates C-suite and senior management based upon their experience in Digital Transformation on a scale of 1.0 – 5.0.
• Notable Clients (20%): Previous notable clients illustrate the typical clientele of a given firm and demonstrate the range of industries for which they are able to provide results.
• Years of Experience (15%): The number of years a firm has been in the business of providing Digital Transformation services offers an idea of how reliable their business model is, and it demonstrates their ability to provide results through a number of different market environments.
The table below lists 2024’s top-scoring Digital Transformation companies in ranking order, providing additional relevant information regarding our individual scoring criteria.
The Top Digital Transformation Agencies in the U.S. in 2024
Rank
Name
Notable Clients
Leadership Experience Score
Average Company Review
* Deloitte was founded in 1845, but they didn’t start offering digital services until recent decades.
#1: 7T
7T occupies the #1 spot on this list because of their exceptional aptitude at leveraging AI to solve problems, enhance productivity, and drive profitability for clients. The teams at 7T– also known as 7Teams– have worked with a wide variety of clients and have demonstrated their ability to adapt to any industry and company size. Their C-suite has more than two decades of experience in Digital Transformation, and their specialty in AI tools is virtually unmatched, as their youth as a company works in their favor regarding the emerging technology that they leverage.
Established in 2012, 7T’s Digital Transformation services don’t stop at AI tools, though. 7T also offers custom software development, ERP/CRM development services, cloud and DevOps solutions and mobile app development to accommodate a wide variety of needs. Their AI components are almost always integrated as part of a larger project, tailoring every solution for the client.
Notable Clients: Pepsi, Sirius XM, SportClips
Leadership Experience Score: 5.0
Years of Experience: 11
Average Customer Reviews: ★★★★★ (4.8)
Specialties: Digital Transformation consulting and custom software development for mid-size firms.
Contact: 7T Website
7T is capable of tackling “fast-turn, multifaceted projects” and is able to “dig deep into [their clients’] unique business processes” to inform and adapt their Digital Transformation strategy. They “take time to thoroughly understand [client] businesses” and are known to take “genuine interest in” client success.
#2: Deloitte
Deloitte is by far the largest and oldest firm on the list. They are also the most expensive firm with the widest library of services. This may be perceived as an advantage to similarly large firms that are looking for premium services across multiple departments, including their tried-and-true financial consulting offerings.
For firms that aren’t already considered a large enterprise, value and ROI may be elusive. Deloitte demands a hefty price because of their long history of providing excellent financial services and consulting, but that cost carries over into their Digital Transformation services, which are generally considered to be comparable with those offered by other firms ranked near the top of our list.
Notable Clients: Metlife, Boeing, Microsoft
Leadership Experience Score: 4.9
Average Customer Reviews: ★★★★ (4.1)
Years of Experience: 30+
Specialties: Everything finance and data-related for big-budget firms looking for a wide variety of services.
Contact: Deloitte website
Deloitte knows how to “align different teams and departments to help [clients] better understand what they need as a group.” Their size and age help with this, but these factors may also lead to “high prices that are relatively justified,” and they can struggle to “go as deep into the weeds of day-to-day work [that] many organizations require.”
#3: Slalom
Although Slalom offers various services targeted toward Digital Transformation, a majority of their services focus on consulting. The primary factor behind their high list position is their 22 years of experience in consulting. Their consulting teams analyze existing legacy systems to identify areas of underperformance. They also provide analytical insights that can be leveraged to modernize and improve internal processes. From these initial observations, they create data architectures designed to integrate with existing systems rather than replacing them altogether.
Notable Clients: Google, Microsoft, Salesforce
Leadership Experience Score: 3.5
Average Customer Reviews: ★★★★ (4.1)
Years of Experience: 22
Specialties: Management/strategy consulting and legacy integrations for enterprise-level consulting firms.
Contact: Slalom Website
Slalom offers “data-driven and scalable solutions” and they focus on “teaching clients to be self-sufficient.” Their only drawbacks seem to be “steep pricing” and a “lack of deep functional expertise” in more specialized industries.
#4: RightPoint
RightPoint specializes in consulting services for clients seeking Digital Transformation. While most consulting firms on our list are primarily oriented toward employee- and product-facing processes, RightPoint leans more toward improving IT infrastructure for consulting firms of varying sizes and complexity, which they apply to both backend and front-end solutions.
RightPoint has shown a preference for working with consulting firms within industries such as retail, healthcare, and financial services; however, their services apply to consulting firms in a variety of business spaces. Strong customer reviews and 17 years of experience make them a solid option for consulting firms.
Notable Clients: Cadillac, Boston Dynamics, Seaworld
Leadership Experience Score: 4.5
Average Customer Reviews: ★★★★ (4.3)
Years of Experience: 17
Specialties: IT consulting and cloud-based solutions for backend systems.
Contact: RightPoint Website
RightPoint “gives customers a better sense of what they want and helps them get a better product.” They also have “efficient developer teams and customer care” professionals.
#5: Coastal Cloud
Coastal Cloud is a Digital Transformation agency that specializes in Salesforce optimizations. As such, the company primarily focuses on cloud integration, which improves remote companies’ internal-facing processes. Coastal Cloud is one of the newer companies on this list, and its C-suite has a similarly specialized background in Salesforce. While this limits Coastal Cloud’s application to some degree, their specialization makes them a top pick for firms that are seeking to optimize Salesforce—their reviews back this up, with the second-highest average review score on the list.
Notable Clients: Salesforce, Tableau, Conga
Leadership Experience Score: 4.0
Average Customer Reviews: ★★★★★ (4.7)
Years of Experience: 11
Specialties: Cloud-infrastructure solutions for nonprofits seeking Salesforce integration.
Contact: Coastal Cloud Website
Coastal Cloud expertise includes “translating non-Salesforce speak into solutions that can solve problems.” Their Salesforce expertise is so impressive to clients that they say there is “nothing to dislike about Coastal Cloud.”
#6: Ampersand Consulting
Ampersand Consulting specializes in agile transformation and change management, a subsection of Digital Transformation that provides employee-facing resources to ensure smooth data migration. Limited review information is available for named clients, but the reviews they do have are stellar. Ampersand Consulting is a good choice for clients seeking Digital Transformation consulting services, as opposed to those looking for firms that will develop the solutions they need.
Notable Clients: N/A
Leadership Experience Score: 4.0
Average Customer Reviews: ★★★★ (3.9)
Years of Experience: 11
Specialties: Agile transformation and change management services for early-stage Digital Transformation.
Contact: Ampersand Consulting Website
Ampersand “constantly strives to evolve and improve” their services, and they “perform very well under pressure.” Some concerns of note include “slow response times” and “expensive service cost.”
#7: Genpact
Genpact is another firm that focuses on AI and machine learning, suggesting a narrower specialty compared to other agencies on this list. They excel in automating business processes through AI implementation, spanning a range of use cases from chatbot development to advanced data analytics. The latter enables users to extract actionable insights from complex data sets.
Genpact’s experience in Digital Transformation spans more than two decades and their C-suite has extensive knowledge of AI. However, their expertise may limit what they can do for some clients, as evidenced by their online reviews and client histories. Their reviews fall short when compared to other AI specialists, such as 7T.
Notable Clients: Olympus, GE Lighting, Garden of Life
Leadership Experience Score: 4.0
Average Customer Reviews: ★★★★ (3.8)
Years of Experience: 25
Specialties: ML and generative AI solutions for data analytics and business process automation.
Contact: Genpact Website
Genpact is “efficient and responsive,” and their services help companies “get far better insight than [they] had to work with before.” More negative reviews didn’t provide much detail.
#8: McKnight Media
The teams at McKnight Media specialize in graphic design for product development, using creative branding to improve a client’s online presence. As such, their services are primarily geared toward improving the front-end user experience rather than employee-facing processes. Their company is the newest on this list, and the specialties of their C-suite lean more toward design rather than Digital Transformation as a whole. However, their expertise in this niche provides clients with much-needed resources to improve branding and image.
Notable Clients: Rimac Tech, Acceligent, Squad Locker
Leadership Experience Score: 3.5
Average Customer Reviews: ★★★★ (4.1)
Years of Experience: 4
Specialties: User experience design and multimedia engineering for startups.
Contact: McKnight Media Website
McKnight Media staff are “excellent communicators,” and “their design capabilities and UX knowledge are outstanding.” There weren’t many outright negative reviews, just an abundance of 4-star reviews.
#9: Vention
Vention specializes in creating scalable machine learning and chatbot programs to improve overall user experience. By incorporating a proprietary deep learning architecture with a cloud-based infrastructure, they use AI automation to streamline various processes within a client’s workflows or process flow. As such, Vention’s solutions can be implemented and integrated with a variety of AI tools, such as TensorFlow, AWS and PyTorch.
Vention’s website suggests a client history focused on eCommerce, healthcare, finance, and education. Their site contains little information about the history of their C-suite, resulting in a lower position on our list. However, their services seem to be a good fit for those seeking ML-centered solutions for their business.
Notable Clients: Stripe, Oracle, AWS
Leadership Experience Score: 3.5
Average Customer Reviews: ★★★ (3.4)
Years of Experience: 21
Specialties: ML and chatbot development for front-end and backend systems.
Contact: Vention Website
Vention has a “great talent pool” that makes “managing a dev project much easier and more stable.” Their major drawbacks are that they are “expensive” and suffer from some “delays in response time.”
Eleviant provides consulting and application development services for their Digital Transformation clients. While some on this list provide system integration services, Eleviant’s service offerings are best-suited to clients that are seeking to replace legacy systems altogether. They take full control over the implementation and deployment process, from data migration and application development services to cloud integration. As a result, older consulting firms looking for a complete digital overhaul with all new systems and software are most likely to have a positive experience with Eleviant.
Eleviant’s services require clients who are seeking a complete overhaul of their business processes. Although not every company is looking to replace every part of their software suite, they are worth noting for their expertise in this niche market.
Notable Clients: American Leather, Cellgate, thyssenkrupp
Leadership Experience Score: 4.0
Average Customer Reviews: ★★★ (3.4)
Years of Experience: 19
Specialties: Consulting and app development for firms trying to replace legacy systems.
Contact: Eleviant Website
Eleviant’s team is “fantastic to work with,” and clients are “impressed by their flexibility.” Negative reviews did not include much detail.
About 7T
7T specializes in the development of machine learning and artificial intelligence, in addition to enterprise software, mobile apps and cloud solutions.
7T is based in Dallas, with additional locations in Houston, and Charlotte, NC. But our clientele spans the globe. Contact 7T today. to speak with our Digital Transformation experts and get started on AI development or another DX project.