Generative AI is primarily known for its ability to generate responses or create custom content based on user prompts, but this is just the tip of the iceberg regarding the capability of AI LLMs. The ability to generate custom responses translates to a number of use cases since these responses aren’t always related to written content. In fact, genAI gives apps the ability to perform basic maintenance, security, and other functions all on their own.
This can save businesses time and money, all while improving the user experience for their clients, customers, and/or staff. In this piece, we will discuss all of the following regarding generative AI app modernization:
- Generative AI app modernization use cases
- Benefits of generative AI
- The best AI deployment strategy
In each section, we’ll give in-depth breakdowns of why and how generative AI can benefit your mobile and desktop apps.
Generative AI App Modernization Use Cases
Generative AI has more use cases than just allowing users to type in questions and get auto-generated answers. The ability for your app to create custom-generated content offers all of the following use cases and more:
| Automatic Code Optimization | Generative AI can generate code just like it can generate other written content, improving code refactoring processes by automatically rewriting old code and optimizing existing algorithms. |
| Easier API Integrations | GenAI can also make API integrations faster by automating some of the programming required to connect different applications and databases, including adding some purpose-driven functionality that does more than simply give access to new data from another app. |
| Cloud Integration/Migration | Similarly to its API integration capabilities, genAI can do the same thing by integrating cloud databases and functions. |
| Modernized Security | Whether you need it for new regulations, or simply to improve peace of mind, genAI’s can be used at the programming and workflow design stages to modernize security protocols and procedures. |
| Business Process Automation | For apps that handle major business processes, like CRM/ERP software, genAI can be used to automate entire business processes, like data entry and report generation. |
| Proactive Development Roadmaps | GenAI can analyze existing code and workflows and automatically generate ideas for improvement and modernization, sometimes even recommending updates that business leaders and developers didn’t think of. It can also recommend the proper order to incrementally implement changes by prioritizing those that are less likely to impact other functions and create more work. |
These are just some of the many use cases for genAI in app modernization. They don’t even include client-facing use cases like automated support chatbots, self-service kiosks, and the many more obvious applications that come to mind. Essentially, businesses can look at the LLMs they are familiar with (ChatGPT, PerplexityAI, Google Gemini, etc.) and think about how those prompt-then-answer functions could be useful in educating customers while they are on your website or app.
Benefits of Generative AI
Use cases are a great illustration of what genAI will look like when implemented into your workflow, but they don’t explicitly outline what you gain from doing so. To make it easier to understand the value, we’ll break down what benefits our clients experience when they implement AI into their business:
Benefits of AI in App Modernization
| Cost Savings | Implementing generative AI acts as a force multiplier for your staff, and can eliminate the need to license a number of disparate software tools to, saving money on both your tech and labor budgets. |
| Incremental Modernization | Generative AI’s ability to identify, plan, and implement modernization at nearly any scale allows businesses to modernize incrementally to avoid extended downtime while functionality is added or improved. |
| Faster Development | Empowering programmers with automated tools like genAI can speed up development projects, leaving more time for quality testing and allowing for earlier launches. |
| Proactive Security and Compliance | An app is more secure when it is constantly looking for potential vulnerabilities and proactively solving them. GenAI automates this process, improving security and regulatory compliance. |
| More Features | Generative AI simply makes it easier, cheaper, and faster to offer more features and create more purpose-driven solutions for your staff and customers. |
| Affordable and Manageable Scalability | The automation that genAI provides makes it easier to handle higher volume workflows and allows businesses to rely less on massive hiring in order to scale. |
These benefits, and many others, comprise the value proposition for implementing generative AI. While it can seem like a bit of a lift to onboard such innovative software tools, seeing how they improve just about every workflow you currently manage can make the decision much easier. If you’re looking to improve operational efficiency and scalability, generative AI may be the single best way to do so.
Generative AI App Modernization With 7T
At 7T, we use a problem → solution approach to create AI/ML solutions for our insurance clients. Through our custom-built platforms, machine learning and AI technology can provide significant operational advantages with a robust ROI.
Our team will audit your organization’s challenges, often by showing up on-location for a time to embed ourselves within your business and understand your needs from a first-person perspective. Then, we’ll architect a value-generating solution to transform your vital processes and meet your goals.
7T is based in Dallas, Houston, and Charlotte, NC, but our clientele spans the globe. If you’re ready to learn more about generative AI app modernization, contact 7T today.
